Personal care

FAQ

We ship with FedEx. Deliveries within Italy typically take 2 to 4 working days. For orders that include a bicycle, please allow up to 7 days to complete assembly and adjustments.

Bicycles shipped within Italy cost €89.00, which includes full assembly, adjustment, and insured shipping.

For shipments that do not include a bicycle, the shipping fee is €9.90 for orders under €79.

Shipping is free within Italy for orders over €79.

For international shipping times and rates, please contact us at info@inbiciveritas.com or via WhatsApp at +39 348 8608615.

Yes, we accept used bicycles as trade-ins when purchasing a new bike, subject to inspection and approval by our workshop.

The original proof of purchase is required in order to trade in a used bicycle.

For in-store purchases, every bike includes a Shimano BikeFitting session at no extra cost.

To ensure you are selecting the correct size for your needs, feel free to contact us directly:

+39 0331 914025

+39 348 8608615

info@inbiciveritas.com

You can also consult our general sizing guide here: SIZE GUIDE

Returns are accepted within 15 days of receiving your order.

Unless otherwise agreed, the return shipping costs are the responsibility of the customer.

All returned items will be inspected upon arrival.

We do not accept returns for products that:

For any questions, feel free to reach out at info@inbiciveritas.com or review our RETURN POLICY

No appointment is necessary.

Wait times may vary depending on the type of maintenance and the availability of required components.

For estimates or questions, feel free to call us or stop by the store.

ORARI DI APERTURA:

LUNEDI: 15/19:30

MARTEDI: 9/12:30 - 15/19:30

MERCOLEDI: 9/12:30 - 15/19:30

GIOVEDI: 9/12:30 - 15/19:30

VENERDI: 9/12:30 - 15/19:30

SABATO: 9/12:30 - 15/19:30

DOMENICA: 9/12:30

WHERE TO FIND US

Address:

Via Sempione 36,

Castelletto sopra Ticino (NO),

28053 – Italy

Store Phone: +39 0331 91 4025

WhatsApp: +39 348 860 8615

Email: info@inbiciveritas.com

Opening Hours:

3:00 PM – 7:30 PM

9:00 AM – 12:30 PM / 3:00 PM – 7:30 PM

9:00 AM – 12:30 PM

Account

Undersaddle cream

FAQ

WHERE TO FIND US

Country/Region

Language

Country/Region

Language

Undersaddle cream

FAQ

WHERE TO FIND US